General Questions

Q:How much does it cost?

A:We won't charge you anything to watch all the videos you like and upload your own movies. You have thousands of choices, porn videos you can stream completely free, in the Standard Section.

The Premium Section was created for DVDs and videos in High Definition. Billing options depend on the type of membership you choose.

Q:Is my account and billing information safe with you?

A:Your credit card and other billing information is 100% safe on our site. We employ the best network engineers to design and maintain the best, most impenetrable network available, utilizing firewalls and the highest digital encryption methods for network access and biometrical hand scanners and security access lists for physical access. We have had hundred of thousands of customers and never once had a security breach. We also use 128 bit encryption.

Membership Questions

Q:What is a Member ID or Order ID?

A:A Member ID is a unique ID that our billing companies issue for each transaction that takes place. This Member ID is helpful if you want to look up your account for any reason. Although it is possible for us to look up your account via other methods, using your Member ID is the preferred method.

Q:What will show up on my credit card statement?

A:It depends on which billing company you used to buy your membership to access this site. We use the billing company Yazbill.com. One of those two things will show up on your statement. A phone number will also be included in case you having any billing questions.

Q:I did not receive a sales confirmation. Why not?

A:This could have happened for one of two most likely reasons. The first reason is that you accidentally entered the wrong e-mail address when signing up. For security reasons, we do not allow anyone to update their email address or another account information so unfortunately the mistake will remain permanently. However, you can still access the site fine without an e-mail address and we can provide a copy of your sales receipt to you upon request if you contact our customer service department.

The other reason would be because your ISP for some reason has blacklisted our IP addresses from sending you e-mail. There is nothing we can do about this. The confirmation e-mail text is available in the customer service area once you have logged into the site. We are 'white-listed' with most major ISP's including Yahoo, AOL, and Hotmail.

Q:How do I contact Customer Service?

A:The FreePorm.com Customer Service department is available 24/7 via phone or e-mail. Click here for our support contact page. Our phone number is listed on that page as well.

Q:How do I cancel my account?

A:To cancel your account, please click here and follow the provided instructions. If you encounter any problems, please call our customer service department at 1-800-630-1770 or 1-212-202-1479 or +44 20 8002 9730 (UK Direct).

Consider that means you'll no longer have access to thousands of best porn videos on our site, which is constantly updated!